Hosted PBX Solutions in Baltimore

Citel is the nation’s leading provider of revolutionary enterprise grade telecom solutions. Owning and operating the largest and most secure private network has positioned the company at a serious advantage. The services they offer include business-enhancing features such as automated attendants, 800-calling, and Hosted PBX services, VoIP solutions and Hosted-VoIP for businesses of all sizes, in any industry, in every state across the country. Citel allows business to remain competitive, benefit from future-proof tools and better optimize their annual communication budgets by presenting a unique opportunity to leverage existing hardware and make better use of data networks for voice services. Citel offers 24 x 7 technical support and expert customer service.

SHosted IP PBX, also called wholly managed Voice Over IP (VoIP), delivers more flexibility, simplicity, and scalability than any conventional PBX or in-house communication platform. Citel’s Hosted VoIP solutions packages offer comprehensive, features packed with advanced Cloud technology, customizable service options, and high-definition voice quality and clarity. Costs for business rely on the unique combination of features and options desired rather than per user or per feature pricing.

Our award-winning Hosted VoIP system and communication services run over the Citel Private Network, which is the most secure data network in the nation. This alone gives us the advantage over other VoIP providers. We also give businesses the option of repurposing existing hardware or selecting from our huge inventory of high-end routers, switches, IP phones, and hardware. Regardless of the plan chosen, Citel walks every client through every step of the installation process.


Citel Managed VoIP offers all the features available through traditional business phone systems combined with state-of-the-art calling features and functionality. Deploy greater control over business communications with productivity enhancement solutions that are affordable. Your business even gains direct extension dialling across the United States and Canada.


Our expert team of project professionals ensures the smooth transition from your existing PBX system to the Citel Managed VoIP system through proven set up and implementation plans. The handoff from one system to another is 100% guaranteed seamless and smooth for end users and IT professionals alike. When your business connects to our fibre optic network, we can offer the best-in-class features and services that far exceed even the top-of-the-line features available on other standard voice plans.


Switching to the Citel Managed VoIP system makes sense for businesses of all sizes. With our fully Hosted VoIP system, your company eliminates the high costs of managing and maintaining premise-based communications systems and the ever-changing hardware needs of a growing business. You gain access to enterprise-class features proven to increase business efficiency and productivity. Reduce your business management efforts by leveraging a truly scalable and flexible communications system that grows with your Baltimore business.